Case Study : Accelerating decarbonistation of fleets with the Scottish Wholesale Association

Electric HGVs in the real world: what two wholesalers discovered

Can electric HGVs really do the job?

For wholesalers, the move to electric HGVs can feel like a significant leap. Tight delivery schedules, multi-drop routes, payloads, long working days and the need for absolute reliability all make the question a practical one:

Will an electric truck actually work for my operation?

The EV Discovery Programme was designed to find out.

Working with the Scottish Wholesale Association, Renault Trucks and two leading wholesalers – United Wholesale (Scotland) and Creed Foodservice – Vertellus put 18-tonne Renault Trucks E-Tech D electric HGVs to work on real delivery routes, in real operating conditions, across multiple seasons.

The results provide some compelling evidence of what is already possible.

The results at a glance

95%

of short and regional journeys were achievable using electric HGVs, based on real-world operational data.

36%

average battery capacity used on trial journeys – demonstrating significant headroom in the vehicles’ available range.

10–13 tonnes

of CO₂ saved annually per vehicle, based on the trial data.

£10–£20

lower running cost per 100 km reported by United Wholesale (Scotland), compared with diesel.

£6,630

estimated annual saving reported by Creed Foodservice.

Cost savings are based on February 2026 prices.

Electric performance matched diesel on local delivery routes

One of the biggest questions for any operator considering electrification is whether an electric HGV can deliver the same operational performance as a diesel vehicle.

Across the trial, the answer was encouraging.

The Renault Trucks E-Tech D vehicles were used on demanding multi-drop food and drink delivery routes, operating in real-world conditions rather than controlled test environments.

Both operators found that the electric trucks could consistently match – and in some cases exceed – diesel performance on their local and regional operations.

The trial data showed that up to 95% of short and regional journeys could be completed using an eHGV, demonstrating that electrification can already work across a significant proportion of wholesale operations.

Range may be less of a barrier than expected

One of the most interesting findings was how much battery capacity was actually being used.

Across the trial, the vehicles used just 36% of their available battery capacity on average.

For operators, this is important. It suggests that concerns about range can sometimes be greater than the actual requirement of the route.

Understanding what a vehicle genuinely needs to do – rather than making assumptions about what it might need to do – is a key part of building confidence in fleet electrification.

And as operators become more familiar with electric vehicles, there is potential to increase utilisation further.

Lower emissions. Lower running costs.

The operational benefits weren’t limited to vehicle performance.

The trial demonstrated emissions savings of more than 50kg of CO₂ per 100km, equivalent to approximately 10–13 tonnes of CO₂ per vehicle each year.

Both operators also reported lower running costs when charging from their depot.

United Wholesale (Scotland) reported savings of around £10–£20 per 100km, while Creed Foodservice estimated an annual saving of £6,630 compared with diesel operation.

These figures are based on February 2026 energy prices and are indicative of the trial conditions.

What about charging?

The trial also highlighted where the industry still needs to develop.

For both operators, depot-based charging provided a practical solution for the vehicles in their day-to-day operations. But charging infrastructure remains an important consideration, particularly for operators travelling beyond the more developed charging network in Scotland’s central belt.

Route planning is another area where experience matters.

Rather than simply asking whether an electric truck has enough range, operators need to understand how routes, payload, driving conditions, charging availability and daily operating patterns work together.

The experience gained through the EV Discovery Programme helped both operators build that understanding first-hand.

Confidence grows when you put the vehicle to work

The trial wasn’t just about numbers.

Driver and customer feedback was largely positive, with confidence in the vehicles increasing as experience grew.

For operators, that hands-on experience is an important part of the decision-making process. An electric HGV can look very different on paper compared with how it performs on an actual delivery route.

That’s why the EV Discovery Programme is built around real-world experience rather than assumptions.

What does this mean for wholesalers?

There isn’t a single answer to the question of whether an electric HGV is right for a fleet.

But the findings from United Wholesale (Scotland) and Creed Foodservice show that for the right routes, electric HGVs can already be a practical alternative to diesel – delivering operational performance while reducing emissions and running costs.

The next step for any operator is understanding where electric could work within their own fleet.

That’s where real-world data, route analysis and practical experience become invaluable.


Read the full case study

Electric HGVs in wholesale: real-world results from the EV Discovery Programme

Discover how United Wholesale (Scotland) and Creed Foodservice put Renault Trucks E-Tech D electric HGVs to work across their operations – and what they learned about range, charging, running costs, emissions and day-to-day performance.

Scottish Wholesale Association Case Study_Electrification of Fleets_Vertellus UK

Case study produced by the Scottish Wholesale Association, Renault Trucks UK and Vertellus.


About the EV Discovery Programme

The EV Discovery Programme gives operators the opportunity to experience electric HGVs in their own operation before making longer-term fleet decisions.

Through the programme, businesses can lease an 18-tonne Renault Trucks E-Tech D for 12 months at a cost comparable with a diesel equivalent, allowing them to gather real-world data and build practical experience without committing to an outright vehicle purchase.

It’s about answering the questions that matter:

Which routes could go electric?
What would the charging requirement look like?
How would drivers respond?
What could it save?
And where does diesel still make sense?

Because the best way to understand whether electric works for your fleet is to put it to work.

Find out more about the EV Discovery Programme 

Zeroing In with Renault Trucks

Exploring the switch to electric?

Here’s what operators need to know.

In the latest episode of Zeroing In, Rhian Burrell, Managing Director at Vertellus UK, and Roger Clarke, Head of Electromobility and Customer Advanced Solutions at Renault Trucks UK , unpack the EV Discovery Programme, what it offers operators considering electrification, and how it works in practice.

Rhian also visits two customers already on the EV Discovery Programme, Volante Ltd and Creed Foodservice Ltd, to hear firsthand how they’re finding it. Whether you’re just starting to explore EVs or looking to begin electrifying your fleet, this episode offers a look at how the EV Discovery Programme could be a great start to your journey.

Find out more about our EV Discovery Programme

News Release: Volante and John Palmer Carpets strengthen fleet operations through diesel and electric contract hire partnership with Vertellus

 

Vertellus, the OEM-backed full-service commercial vehicle contract hire and fleet management specialist, has strengthened its partnership with independent flooring distributor Volante and sister company John Palmer Carpets through a comprehensive five-vehicle contract hire agreement spanning both diesel and electric commercial vehicles.

Selected for its consultative approach, Vertellus provided Volante with support at every stage, combining vehicle funding, fleet management expertise and manufacturer-backed support to deliver the right solution for each application.

The partnership includes an electric Renault Trucks D16 E-Tech rigid, secured on a 5-year contract hire agreement following a successful trial through the Vertellus EV Discovery Programme, alongside two Renault Trucks D16 diesel rigids and two Renault Trucks Master E-Tech electric vans, all entering service on 5-year contract hire agreements. The fleet is further complemented by an existing Renault Trucks D16 diesel rigid operated by John Palmer Carpets.

From its Chessington site, Volante operates a fleet of HGVs and LCVs delivering carpets, carpet tiles, vinyl flooring, adhesives, underlays and accessories to customers across the UK. Vehicles typically complete between 10 and 20 deliveries per day, with routes varying according to demand, serving construction sites, hospitals, universities, commercial premises and residential customers across London and the South East.

By taking a dual energy approach, Volante can maintain its operational flexibility while gaining valuable hands-on experience with electric vehicle technology. Having successfully trialled and integrated the Renault Trucks E-Tech vehicles into its delivery operation, the business has developed a clearer understanding of where electrification can support its routes, customers and future sustainability ambitions, providing a strong foundation for future fleet planning.

The partnership began through Vertellus’ EV Discovery Programme, which enabled Volante to trial a Renault Trucks E-Tech D in live customer operations. Designed to de-risk fleet decarbonisation, the 12-month programme provides operators with real-world operational data and expert support, helping them understand where electric vehicles can deliver genuine operational and commercial value before making longer-term fleet investment decisions.

As part of the trial, Vertellus worked closely with Volante to analyse route profiles, payload requirements and delivery patterns across its operation. Vertellus worked with Volante and bodybuilder to specify a bespoke half-box, half-curtainsider body incorporating tail-lift access, providing the flexibility required for deliveries to construction sites, kerbside locations, commercial premises and residential customers.

Following the success of the trial, Volante elected to retain the vehicle under a long-term contract hire agreement and subsequently expanded its fleet package to include additional electric vans alongside new diesel rigids.

Rhian Burrell, Managing Director at Vertellus, said:

“Our focus is always on helping customers find the right vehicle solution for their operation, whether that’s diesel, electric or a combination of both. This partnership is a great example of how fleet decisions should be driven by operational requirements. While the EV Discovery Programme provided valuable insight into where electric vehicles could deliver value, the wider contract hire agreement reflects the importance of having the right mix of vehicles to support a demanding distribution business.

Volante and John Palmer Carpets operate in a fast-moving environment where reliability, uptime and flexibility are critical. By combining diesel and electric vehicles within a single fleet strategy, we’ve been able to provide a solution that supports their operational needs while giving them the confidence to explore opportunities for decarbonisation.”

Ricardo Calaca, General Manager, Sales, Operations and Distribution at Volante, said:

“When we first engaged with Vertellus, our priority was finding the right fleet solution for our business. The EV Discovery Programme gave us an opportunity to understand how electric vehicles could work within our operation, but just as importantly it helped us evaluate our wider fleet requirements.

What impressed us was Vertellus’ consultative approach. Rather than pushing a particular technology, they took the time to understand our routes, payloads, delivery schedules and operational challenges before recommending the right solution. The result is a fleet package that gives us the best of both worlds. Our diesel vehicles continue to provide the flexibility and capability our operation depends on every day, while the electric vehicles allow us to explore lower-carbon transport solutions in areas where they make operational sense.

Having a trusted partner that understands both technologies and can support us with funding, fleet management and ongoing operational advice has been invaluable.”

As an OEM-backed contract hire provider, Vertellus supports customers through every stage of the vehicle lifecycle, from fleet consultancy and vehicle specification through to funding, maintenance, compliance management and operational support.

With access to more than 3,500 vehicles from 2.7 to 44 tonnes, a nationwide network of over 60 approved partner locations and more than 1,000 OEM-trained technicians, Vertellus helps operators maximise vehicle uptime while planning for the future of commercial transport.

Rhian Burrell added:

“Many operators are still working out what their future fleet strategy looks like. The reality is that for most businesses, it won’t be a choice between diesel or electric overnight. It will be about finding the right balance based on operational requirements.

Our role is to provide the expertise, support and vehicle solutions that allow customers to make informed decisions with confidence. Whether they operate diesel, electric or mixed fleets, Vertellus is here to help them keep moving.”

FUEL FOR THOUGHT: DIESEL, HVO OR ELECTRIC – HOW DO THEY STACK UP?

Choosing the right fuel for your fleet is no longer just about price at the pump. It’s about long-term performance, cost stability and operational resilience.

 

More choice means more to consider

When diesel was the default option, the price charged by your fuel supplier was often the only factor you needed to calculate. Now, with diesel, HVO (hydrotreated vegetable oil) and electric all viable in different scenarios, the decision is more strategic.

It’s not just about cost per litre or cost per kWh – it’s about how your choice impacts maintenance, depreciation, uptime, compliance, and long-term predictability.

 

Key questions to ask

  • What effect does the fuel type have on the engine or drive train, and how does that impact service intervals and parts replacement?
  • How does each option influence residual value and long-term depreciation?
  • How exposed are you to price volatility, geopolitical risk or policy change?
  • What infrastructure investment or operational change is required?

 

Side-by-side comparison

Below is a summary of key advantages and considerations for each fuel type. For a customised assessment of your fleet’s specific duty cycles and operating profile, our team can model the numbers with you.

 

 

 

Adding up the total cost of ownership

Comparing fuel types in isolation only tells part of the story. Total cost of ownership (TCO) is shaped by a wider set of variables.

Modern telematics enable route optimisation, energy monitoring, improved driving behaviour, reduced idling, and more efficient braking – unlocking savings across diesel, HVO and electric fleets alike.

Other factors to consider include:

  • Servicing frequency and downtime
  • Emissions compliance and clean air zone exposure
  • Fuel cards and administrative costs
  • Residual value risk
  • Infrastructure design and uptime optimisation for EV operations

The latest vehicle advancements – including fuel-efficient engines, hybrid systems and aerodynamic improvements – continue to enhance TCO performance across all fuel types.

 

Building in predictability

Cost stability varies by fuel type. In broad terms:

  • Electricity typically offers the greatest long-term predictability
  • HVO sits in the middle, influenced by feedstock supply and biofuel policy
  • Diesel remains the most exposed to global commodity and geopolitical volatility

Financing structure also plays a critical role. Contract hire can smooth cash flow and bundle maintenance. Infrastructure planning – particularly for depot-based charging and smart energy management – is equally important in maximising uptime and protecting long-term operating efficiency.

 

When does the EV option make sense?

Electric vehicles often reach cost parity with diesel much sooner than many fleet managers expect, especially on high mileage, stop-start urban routes with predictable daily returns to base.

The Vertellus EV Discovery Programme, in partnership with Zenobē, provides data-led analysis and practical transition planning to help operators understand where electrification makes operational and financial sense.

For long-haul or high-load operations, high-efficiency diesel or HVO may remain commercially viable depending on duty cycle and infrastructure access.

 

No one-size-fits-all answer

There is no universal solution. Many mixed fleets will continue to operate a combination of diesel, HVO and electric depending on route profile, payload, range requirement and infrastructure access.

They key is to make a decision based on real-world data rather than assumptions.

 

How Vertellus can help

We work alongside national and regional operators managing mixed HGV, MHD, and LCV fleets every day. By combining our fleet expertise with the strength of Renault Trucks UK and its nationwide dealer network, we take a partnership-led approach.

That means modelling real duty cycles, analysing energy use, assessing infrastructure requirements and building transition roadmaps that balance cost, risk and operational performance – so you can move forward with clarity and confidence.

The multi-site fleet strategy: Lighten the load of truck and van hire

Running a commercial fleet across multiple sites adds extra challenges. From long-haul deliveries to local drop-offs, managing different vehicles for different jobs can get complicated fast. If your business hires a mix of trucks and vans, it might be time to simplify the process.

Rhian Burrell, Managing Director at Vertellus, explains how fleet managers can make multi-site vehicle hire simpler, while keeping costs down, operations smooth, vehicles compliant, and fleets more sustainable.

Make sure the right vehicle is in the right place

The first step in managing a multi-site fleet is deciding which vehicles should be where, and making sure they are available when needed.

Fleet needs change constantly. Routes, schedules, and site demands shift, and keeping track of everything can get tricky, especially if each site handles maintenance, compliance, and reporting differently.

When every site works in its own way, it’s easy for things to slip through the cracks. That’s why it helps to work with one reliable contract hire partner. A good partner can help you plan the fleet, match vehicle types to site needs, and make sure trucks and vans are ready to go across all locations.

Consistency matters. Regular maintenance, inspections, and reporting across all sites help you spot problems early, reduce downtime, and keep deliveries running smoothly.

Look beyond the headline price

Cost is always important, but the cheapest weekly hire rate doesn’t always mean the lowest overall cost. Some providers look cheap at first but leave out key services, like servicing, breakdown support, tyres, or compliance help. These gaps can end up costing your business more in the long run.

A full-service hire partner takes care of all the essentials across all sites. That includes sourcing vehicles, keeping them maintained, managing compliance, and providing reports. This approach makes costs predictable, keeps vehicles on the road, and frees your team to focus on operations instead of firefighting fleet issues.

At Vertellus, our commercial vehicle hire includes everything from bumper-to-bumper servicing and repairs to roadside assistance, tyres, DVSA compliance, and optional telematics and safety tools. You won’t get hit by hidden charges or surprises.

What should a commercial vehicle hire contract cover?

  1. Regular servicing and repairs

  2. Roadside assistance

  3. Tyres and wear-and-tear maintenance

  4. Compliance records for DVSA requirements

  5. Optional telematics and safety tools

The takeaway: focus on the whole-life cost, not just the weekly rate. A partner who takes care of everything may cost a little more upfront, but it’s often cheaper over the life of the contract, and far less stressful.

Choose a fleet that can grow with you

Your fleet needs today may be very different from your needs next year. You might currently deliver in city centres, but later expand to longer rural routes. You might operate diesel trucks today but need electric vehicles tomorrow.

A flexible hire partner will help you adapt. They can advise on vehicle mix, route planning, infrastructure, and maintenance so you can scale your fleet without disruption. Using real-time data, they can track vehicle use, spot maintenance needs early, and help you plan ahead.

This approach also makes it easier to move to a greener fleet when the time comes, without compromising reliability or your bottom line.

How Vertellus helps multi-site fleets

I’m proud to work at Vertellus because we take care of fleets like they’re our own. With over 100 years of experience, 3,500 commercial vehicles, and over 1,000 OEM-trained technicians, we make sure your fleet runs smoothly.

Our network is owned, not outsourced, that means consistent standards across the UK, whether you’re running LCV, MHD or HGVs, diesel or electric.

For complex, multi-site fleets, having a partner who handles maintenance, compliance, and reporting at every site can save time, reduce stress, and keep your business moving.

If you want to simplify your multi-site commercial fleet, add Vertellus to your shortlist and start a conversation today.

When is the right time to replace your fleet vehicles? 

For most fleet operators, vehicle replacement isn’t a simple diary entry. It’s a balancing act between cost control, compliance, reliability, and futureproofing, all while operating in a low-margin, high-pressure environment. 

With around 600,000 HGVs moving almost 90% of the UK’s freight, the stakes are high. Get your replacement strategy wrong and the consequences show up quickly: rising maintenance costs, unplanned downtime, Clean Air Zone charges, and vehicles that no longer meet customer or regulatory expectations. 

So how do you know when it’s really time to replace? 

Forget the Calendar. Focus on the cost curve 

Traditionally, many fleets worked to fixed replacement cycles: 

  • HGVs: typically, 5–7 years 
  • LCVs: around 3–5 years or 60,000–100,000 miles 

Those benchmarks still matter, but on their own, they’re no longer enough. 

What matters more today is what the vehicle is costing you right now, and what it’s likely to cost you next. 

Key triggers that often signal it’s time to replace include: 

  • Rising SMR costs as vehicles age and warranties expire 
  • Major component wear, particularly drivetrain and emissions systems 
  • Increased downtime, impacting service levels and driver productivity 
  • Compliance exposure, especially for vehicles approaching or below Euro VI standards 

Fleet telematics allow operators to assess replacement needs on an individual vehicle basis, rather than relying on averages or assumptions. When ongoing costs begin to outweigh the fixed costs of running a newer vehicle, the economic case becomes clear. 

There’s also residual value to consider. Replacing vehicles before they fall off the value cliff can significantly improve whole-life cost outcomes. 

Replacement cycles are getting shorter and riskier 

The UK’s commercial fleet is ageing, and older vehicles are becoming harder, and more expensive to justify. Maintenance costs rise sharply after certain mileage thresholds, and older diesel vehicles face increasing pressure from: 

  • Clean Air Zone charges 
  • Stricter customer sustainability requirements 
  • Reduced resale demand 
  • Greater risk of unplanned failure 

Holding onto vehicles for “just one more year” can often be the most expensive option. 

New pressures coming into play in 2026 

Beyond age and mileage, regulatory and technology changes are becoming a bigger factor in replacement decisions. 

Key developments include: 

  • Smart Tachograph GV2 (from 1 July 2026)
    Required for 2.5t–3.5t LCVs used in international freight. Retrofitting may not always be cost-effective. 
  • Advanced Driver Assistance Systems (ADAS)
    While the UK isn’t bound by EU GSR2, alignment means features such as driver distraction alerts, vulnerable road user detection and event data recorders are increasingly standard on new vehicles. 
  • Decarbonisation pressure
    Net Zero targets, CAZ expansion and customer expectations are all pushing fleets towards cleaner operations even if full electrification isn’t viable just yet. 

For many operators, replacing older vehicles rather than upgrading or retrofitting is the most straightforward way to stay compliant and competitive. 

Why Total Cost of Ownership Matters More Than Ever 

Replacement decisions shouldn’t be driven by purchase price alone. Total Cost of Ownership (TCO) including maintenance, fuel, downtime, compliance costs and residual risk, gives a much clearer picture. 

This is where contract hire can fundamentally change the equation. 

How Contract Hire Supports Smarter Replacement Cycles 

Compared with buying or leasing outright, contract hire helps operators: 

  • Fix costs and avoid SMR spikes 
  • Remove depreciation and resale risk 
  • Keep fleets modern, compliant and reliable 
  • Replace vehicles at the optimum point 

Staggered renewal programmes (typically 15–20% of the fleet per year) also help avoid large capex spikes and smooth operational change. 

And as electric vehicles continue to evolve, contract hire allows fleets to adapt without being locked into the wrong technology too early. 

Planning for electric without forcing the switch 

Electric HGVs and LCVs are improving fast, but they’re not yet right for every operation. Infrastructure, payload, range and cost still need careful evaluation. 

That’s why a phased approach works best: 

  • Modernise diesel fleets now with Euro VI vehicles 
  • Use real-world data to understand operational readiness 
  • Trial electric vehicles before committing at scale 

Programmes like the Vertellus EV Discovery Programme, delivered in partnership with Zenobē, allow operators to test electric trucks with charging and maintenance included turning uncertainty into insight. 

How Vertellus can help 

At Vertellus, we work alongside national and regional operators managing mixed HGV, MHD, and LCV fleets every day. By combining our fleet expertise with the strength of Renault Trucks UK and its nationwide dealer network, we provide a partnership-led approach that reduces risk, improves cost certainty, and keeps your fleet ready for what’s next. 

What sets us apart: 

  • 3,500+ vehicles from 2.7T to 44T 
  • Modern Euro VI fleet available now, backed by Renault Trucks OEM support 
  • Nationwide coverage through 60+ Renault Trucks dealer locations 
  • 1,000+ Renault-trained technicians ensuring every vehicle performs at its best 
  • Real-world fleet insights through advanced monitoring systems 
  • Flexible contract terms tailored to your replacement strategy and operational needs 

Most importantly, our replacement decisions are data-driven and practical, based on real-world vehicle usage and backed by Renault Trucks’ technical expertise, not guesswork. With Vertellus, operators get the confidence of an OEM partnership plus the flexibility of contract hire, all in one. 

Final Thought 

There’s no single “right” time to replace a vehicle, but there is a wrong one. Waiting until costs spike, compliance becomes an issue, or reliability suffers is rarely the best option. 

The most effective replacement strategies are proactive, data-led and flexible and they’re reviewed regularly as technology and regulation continue to evolve. 

 

News Release: Vertellus appoints new Managing Director and Sales Director as growth accelerates

Vertellus, the OEM-backed contract hire provider, has appointed Rhian Burrell as Managing Director, marking a significant leadership milestone for the business as it builds on a period of strong momentum and continued growth. The company has also promoted Nick Parker to Sales Director, further strengthening its senior commercial team.

Together the appointments reinforce Vertellus’ commitment to delivering a distinctive, customer-first approach to commercial vehicle contract hire, while supporting the next phase of the company’s growth strategy.

From brand creation to Managing Director

Rhian Burrell steps into the role of Managing Director just over a year after joining Vertellus as Head of Marketing, with former MD Nigel Baxter moving into the role of Chairman. Nigel has played a central role in shaping Vertellus’ direction and growth as Managing Director, and will continue to support the business closely in his new role as Chairman.

Over the past 12 months, Rhian has focused on embedding herself fully within the business — learning it from the inside, understanding what makes Vertellus distinctive day to day, and helping to align strategy, creativity and delivery across the organisation. Her appointment reflects both her impact to date and the confidence of the shareholders in her leadership.

Rhian has also been closely connected to the Vertellus journey since its inception, having played a pivotal role in the creation and launch of the brand in 2022 while running her own marketing consultancy.

In her new role, Rhian will lead Vertellus UK, with a focus on building on the company’s strong foundations, strengthening what already works, and evolving the business to ensure it continues to deliver meaningful, commercially focused results for customers and partners.

Rhian commented: “The last year at Vertellus has been about much more than a job title. It’s been about truly understanding the business from the inside and seeing first-hand the impact we can have for our customers when strategy and delivery align. I’m incredibly proud to be leading Vertellus and to be working alongside such a talented and committed team as we continue to build momentum and shape the next chapter of the business.”

Nigel Baxter said: “The Board of Directors are very pleased with how Vertellus has developed since its launch three years ago. As the business matures it needs a full time, focused Managing Director to drive it forward. I’m delighted that Rhian has accepted the position, and alongside Nick Parker and our growing team I’m certain they can grow the business substantially. I will continue to support them and the business from my position as Chairman.”

Nick Parker promoted to Sales Director

Alongside Rhian’s appointment, Nick Parker has been promoted to Sales Director from his previous role as Business Development Director, recognising his contribution to Vertellus’ commercial growth and customer relationships since joining the business in 2024. “What sets Vertellus apart is the way we support customers day to day — helping them keep vehicles on the road and operations running smoothly,” commented Nick. “Stepping into the Sales Director role allows me to build even more closely with our customers and partners, ensuring our ‘Contract Hire with a Difference’ promise continues to deliver real, measurable results.”

Nick brings almost 20 years of experience in the commercial vehicle industry, having held senior roles at businesses including Hexagon Leasing, NRG Riverside and Ryder. Since joining Vertellus in 2024, Nick has played a central role in driving sustainable growth, strengthening customer partnerships and helping deliver Vertellus’ “Contract Hire with a Difference” proposition.

In his new role as Sales Director, Nick will lead the sales function across the business, working closely with Rhian and the wider leadership team to ensure a joined-up, commercially sharp approach that maximises vehicle uptime, operational efficiency and long-term customer value.

Rhian added: “Nick has been an incredibly important partner over the past year. His ability to build trusted relationships and truly understand our customers’ operational challenges is a huge asset to Vertellus. I’m delighted to be continuing that partnership as we move into this next phase of growth.”

These appointments underline Vertellus’ focus on developing leadership from within and ensuring the business is well positioned to continue delivering innovative, customer-first contract hire solutions for commercial vehicle operators across the UK.

Looking ahead as a fleet manager: Your 5-year fleet management plan

If you’re managing a fleet of heavy goods vehicles (HGVs), light commercial vehicles (LCVs) , or a mix of both, you know the value of forward-planning. But as emissions regulations become stricter, fuel costs continue to rise, and the move towards zero-emission vehicles (ZEVs) gains momentum, preparing your commercial fleet for the next five years can feel anything but straightforward.

The world of commercial vehicle hire is changing fast, so if your current contract is coming to an end, now’s the perfect time to review your plans and ensure they’re fit for the future.

Nick Parker – Sales Director at Vertellus, outlines five essential checks to make sure your commercial vehicle fleet is ready for the next five years.

1. Ask yourself about the real cost of ageing assets

For many operators, holding onto an asset can feel like saving money. In many cases this couldn’t be further from the truth.

Recent research shows there’s a direct link between the UK’s ageing fleet and a rise in service, maintenance and repair costs. Older vehicles are not only more susceptible to breakdowns, but parts can become more difficult to source, while being more expensive too. They are also generally less fuel-efficient than the latest generation of assets. This can lead to prolonged and extended periods of downtime; a real frustration for any fleet manager.

Vehicles that don’t meet Euro VI standards are also at risk, exposed to hefty Clean Air Zone (CAZ) charges when operating in cities around the UK. These CAZ charges can start from £50 a day in cities like Birmingham, Sheffield and Portsmouth, and rise to as much as £300 a day in Bristol, depending on your vehicle’s emission standard. As you can imagine – or may have already discovered first-hand – these daily costs soon add up to large monthly and annual sums.

Finally, because of tightening environmental standards, older diesel vehicles are losing their residual value – and fast. If you own a diesel vehicle outright, you’re at risk of sitting on a rapidly declining investment.

For these reasons, many are opting for most efficient Euro VI contract hire vehicles. With Vertellus, you get cleaner, more reliable vehicles with fixed monthly costs, while we absorb the risk of maintenance and asset depreciation. A win-win.

2. Consider a multi-fuel strategy

While the push for ZEVs continues to gain pace, they aren’t necessarily the answer for every fleet. A survey from the Road Haulage Association (RHA) found there is still some hesitation by fleet operators to fully embrace electric vehicles, largely due to upfront costs and limitations related to mileage and access to charging stations.

That’s why, for a five-year plan, it can be smart to take a multi-fuel approach. For heavy-duty, long-haul or remote construction routes, modern Euro VI diesel remains the go-to fuel. However, hydrotreated vegetable oil (HVO) is emerging as a fuel to bridge the gap to going electric. A ‘drop-in’ replacement for standard diesel, it offers up to 90% lower CO2 emissions, without having to undertake any vehicle modifications. And, it goes without saying, it’s great for your sustainability reporting.

Electric LCVs, then, are often best for final mile, urban deliveries, and local site-to-site work, while electric HGVs are increasingly viable for regional operations, with route planning helping maximize efficiency and minimize downtime.

3.Decide whether buy or hire best aligns with your goals

For many operators, the first question when a contract renews is often, ‘Should we buy or hire?’

For some businesses, owning these assets outright feels like they have more control. But for many operators facing volatile costs and rapid technology changes, tying up capital in a depreciating asset often proves to be the bigger risk.

With contract hire, you can focus your capital on where it’ll make the biggest strategic difference. There’s no need to worry about the fleet’s resale value, and your vehicles will always be equipped with the latest CAZ-compliant technology.

Plus, should your needs change in future, you have more flexibility to adapt your approach than if you were tied into owning the vehicles outright. Whether you need to scale up or down, contracts with Vertellus can be as short as 12 months, giving you the freedom that many fleet managers want.

4. Determine what telematics you can track

The latest Arval Mobility Observatory Barometer predicts the use of fleet management telematics data is set to grow significantly over the next three years. So it’s a no-brainer that your fleet management plan for the next five years must draw on the data your vehicles generate and use the insights to grow your margins.

Telematics helps you understand how to optimise your routes and fuel, use data to foresee component failures before they cause a costly breakdown, and get minute-by-minute tracking to ensure jobs are running to schedule.

As many of you will already know, Vertellus contract hire includes access to Optifleet from Renault Trucks. With this system, you can cut fuel waste and gain real-time visibility of your entire fleet.

Optifleet also takes the hassle out of managing compliance, giving you real-time visibility and automation where it matters most. You can track driver activity live, in line with EU regulations, and the system will automate remote tachograph downloads. This means the data is automatically sent to your analysis software, with no need for your teams to manually plug in devices into your fleet vehicles. You save significant staff time, while also avoiding any penalties.

These are just some of the benefits – learn more about Optifleet.

5. Start your ZEV journey by trialling EV

The transition to zero-emission vehicles is a phased process, not a sudden switch. To ensure you’re not caught off-guard by 2030, your five-year plan should involve a low-risk trial – and there’s no time like the present.

The Vertellus EV Discovery Programme is designed to help operators test electric vehicles without a massive upfront commitment. You can trial a 19-tonne electric truck for 12 months, complete with charging support and maintenance.

That way, you’re not tied down, but you can learn what works for your routes and sites without a long-term commitment.

Your route to 2030 starts here

Planning for the next five years can feel overwhelming, but you don’t have to navigate it alone.  By considering this five-point checklist, you can be sure your fleet is efficient and compliant now, while preparing for the shift that’s coming by 2030 and beyond.

At Vertellus, we pride ourselves on building certainty, care and control into every commercial vehicle hire contract. If you want to know why we’re different, let’s talk.

News Release: Vertellus powers M&S London electric fleet expansion with EV Discovery Programme trucks

Vertellus, the OEM-backed full-service commercial vehicle contract hire and fleet management specialist, is supporting M&S in its net zero journey with the addition of two 19-tonne Renault Trucks E-Tech D Wide 4×2 rigids through its 12-month EV Discovery Programme.

Fitted with TVS box bodies and 1.5-tonne DEL tail-lifts, the new electric rigids are delivering the retailer’s own-brand fashion, home and beauty products across London, including to M&S’s store at Battersea Power Station. Selected to serve locations that cannot be accessed by larger articulated vehicles, the manoeuvrable E-Tech D Wides enable zero tailpipe emission deliveries to more urban stores, supporting cleaner air and reduced noise across the Capital.

As a specialist in de-risking fleet decarbonisation, Vertellus partners with operators like M&S to plan, deploy and optimise bodied, ready-to-work zero tailpipe emission commercial vehicles, combining manufacturer-backed expertise from the Renault Trucks network with a fully managed, end-to-end service. Its EV Discovery Programme is designed to validate electric truck performance on real-world routes, enabling operators to trial vehicles in live operations before committing to full-scale deployment. The 12-month, fixed-cost programme includes the vehicle, maintenance and ongoing technical support.

The integration of the new EV Discovery Programme vehicles supports M&S’s Plan A ambitions to become a Net Zero business across its value chain by 2040 and further informs both M&S and Vertellus’ future electrification strategy. Operating from the retailer’s Fashion, Home & Beauty distribution centre in Welham Green, the trucks join M&S’s growing electric fleet, which includes eight Renault Trucks E-Tech tractor units delivered under the eFREIGHT 2030 programme and three 26-tonne E-Tech D rigid refrigerated vehicles.

The vehicles have so far covered over 16,500 km, delivering CO₂ saving compared with equivalent diesel Renault Trucks, demonstrating the environmental benefits of electric vehicle deployment in real-world retail operations.

The Renault Trucks E-Tech D rigids are equipped with four 66kWh batteries, providing 211kWh of usable energy and a real-world range of up to 200 km on a single charge. With zero tailpipe emissions and near-silent operation, the vehicles can operate without restriction in highly regulated urban zones, making them ideally suited to M&S’s London delivery routes.

To further support operational efficiency, the trucks are also fitted with Renault Trucks’ Optifleet Check, delivering detailed technical reports on electrical performance and energy consumption by vehicle and driver, helping M&S better understand and optimise its electric vehicle operations.

“Our role goes beyond vehicle supply, said Rhian Burrell, Managing Director, Vertellus. “We’re proud to be working with M&S on their decarbonisation journey, partnering closely to make fleet electrification practical, measurable and commercially viable. Supporting M&S in the next phase of its electrification journey demonstrates how our EV Discovery Programme removes complexity and risk while delivering immediate carbon savings and valuable insight, proving that zero emission logistics works today, even in demanding urban environments.”

 

Business Contract Hire: Simplify Multi-Site Fleet Management for LCVs and HGVs

Managing fleets across several UK locations is no small task, especially when you’re responsible for both light commercial vehicles (LCVs) and heavier trucks or HGVs. Different providers, varying compliance rules, and unexpected costs can quickly become overwhelming.

We understand how frustrating it can be to manage all these moving parts. That’s why Vertellus Business Contract Hire aims to simplify fleet management, giving you clearer control across your entire operation, no matter how many sites or vehicle types you manage.

Bring Consistency to a Complex Fleet

One of the biggest challenges in multi-site fleet management is inconsistency. Different sites might follow different maintenance schedules, have varying compliance checks, or use separate reporting methods. This fragmentation makes it hard to get a clear picture of your fleet’s health and can increase risk.

We work with a strong national dealer network, supported by Renault Trucks UK, to ensure your light commercial vehicles (LCVs) and trucks receive the same level of care, wherever they are. This means you can trust your fleet is maintained properly, with consistent inspections and easier reporting, helping you spot issues early and avoid costly downtime.

Know What You’re Paying For

Unexpected repair bills and fines aren’t just inconvenient, they can disrupt your cash flow and make budgeting difficult.

Our full, bumper-to-bumper business contract hire includes everything you need to keep your fleet moving:

  • Regular servicing and repairs
  • Roadside assistance
  • Tyres and wear-and-tear maintenance
  • Complete compliance records to satisfy DVSA requirements
  • Optional telematics and safety tools for added oversight

By bundling these essentials into a single monthly cost, you avoid surprise expenses and can plan your budget with confidence.

Scale with Confidence

Growing your fleet is a positive sign, but it can bring new headaches, more vehicles, more sites, and more moving parts to manage.

We help you maintain control as you expand by providing a consistent fleet management framework that can adapt alongside you. With clear processes and reliable support across the UK, you won’t have to worry about losing oversight as your business grows.

Supporting Multi-Site Fleet Operators Across the UK

No two fleets are the same. Whether you operate light commercial vehicles (LCVs), trucks, or both, in logistics, manufacturing, utilities, or retail, your fleet management plan should fit your unique needs.

We take the time to understand your operation, then tailor a contract hire plan that works for you, helping you meet compliance, manage costs, and keep your vehicles on the road.

Why Choose Vertellus?

With over 100 years of experience in commercial fleets, we bring practical expertise to the table:

  • 3,500+ Commercial Vehicles, ranging from 2.7T to 44T
  • Ready-to-go Euro VI fleet with diesel and electric options
  • 60+ Approved UK partner locations nationwide
  • 1,000+ OEM-trained technicians ready to service your vehicles
  • 24/7 support for peace of mind
  • Dedicated account managers who understand your business

Whether managing a regional or national fleet, our infrastructure is built to support your operation at every stage.

Managing a multi-site fleet can be complex, but it doesn’t have to be overwhelming. With Vertellus, you get clarity, consistency, and support that helps you focus on what matters: running your business.

If you’re ready to simplify your fleet management, let’s start the conversation.

 

How can we help?

Call us

01926 898 400